Payment & Refund Policy

A $50 deposit is required to reserve appointments. Deposits are refundable if the appointment is canceled or rescheduled at least 24 hours in advance. Cancellations made less than 24 hours before the appointment, no-shows, or missed appointments will result in forfeiture of the deposit.

Completed services and treatments are non-refundable. If you have a concern, please contact MIRRA BELLA promptly so the team can review the circumstances.

Package pricing may include discounted rates. If a client discontinues a package after using one or more services, any approved refund is calculated after completed treatments are repriced at their full regular price.

For seminars, trainings, or workshops, cancellations made at least 24 hours before the scheduled training may be eligible for a 50% refund.

Online courses are non-refundable once access to course materials, videos, digital content, or the educational platform has been provided.

Practical training programs may be eligible for a 50% refund of the initial payment within the first two weeks of the program if the student submits a written request within that period. A signed enrollment agreement or checkout terms may provide additional program-specific conditions.

Opened, used, or damaged products are non-refundable and non-exchangeable. Unopened products may be reviewed for exchange or store credit at management discretion.

Before initiating a payment dispute, contact salon@mirra-bella.com so MIRRA BELLA can review the transaction and any completed service, delivered material, or cancellation record.